Salesforce.com, Inc. develops enterprise cloud computing solutions with a focus on Customer Relationship Management (CRM). The company was founded in 1999 and is headquartered in San Francisco, California. The Salesforce solutions offering consists of these core components:
Sales Cloud to store data, monitor leads and progress, forecast opportunities, and gain insights through analytics and relationship intelligence, as well as deliver quotes, contracts, and invoices.
Service Cloud to enable companies to deliver personalized customer service and support, as well as a field service solution that enables companies to connect agents, dispatchers, and mobile employees through a centralized platform, on which they can schedule and dispatch work, and track and manage jobs in real-time.
Marketing Cloud to plan, personalize, and optimize one-to-one customer marketing interactions
Commerce Cloud, which enables companies to enhance engagement, conversion, revenue, and loyalty from their customers.
Community Cloud that enables companies to create and manage branded digital destinations for customers, partners, and employees.
Quip, a collaboration platform, which combines documents, spreadsheets, apps, and chat with live CRM data.
|Building Enterprise Apps||
Salesforce Platform for building enterprise apps, as well as artificial intelligence (AI), no-code, low-code, and code development and integration services, including Trailhead, Einstein AI, Lightning, Internet of Things, Heroku, Analytics, the Trailblazer Community, and AppExchange.