Liferay Supported Aptiv with a Centralized Mobile Accessible Portal

About Youngsoft Inc.

Youngsoft Inc. is an Information Technology Service and Product company founded in 1996 and headquartered in Metro Detroit, Michigan. For 28 years, Youngsoft has specialized in IT Consulting Services, Project Delivery, and Team Staffing for clients spanning the globe, ranging from startups to industry leaders. Youngsoft is always focused on the future, forming partnerships with other innovative companies and investing in emerging technologies to deliver visionary business solutions.

To learn more about the solutions we offer, and how we can assist you, write to us at communications@youngsoft.com

SIHO Insurance Services, a newly created Medicare Advantage insurance service company, was intended to utilize technology to boost the efficiency of traditional member communications and enrollment services. SIHO wanted to provide prospective members with a broad range of insurance policy options, drug formulary breakdowns, and provider network options, as well as a cadre of highly customizable premiums, all of which were designed to deliver greater value and information to its potential and active members.

• Headquarters: USA
• Website: www.mytruadvantage.com

• SIHO Insurance services wanted to build an attractive and visually engaging website ‘MyTruAdvantage’ for first-time visitors. The company’s next requirement was to insert an easy navigation system into the website. 
• The company did not want to violate the US medicare guidelines. The website had to be built abiding by the American Disability Act Section 508 rule stipulated for persons with visual and hearing disabilities.
• To build the website that abided by CMS (Center for Medicare and Medicaid Services) rules and regulations, SIHO approached the knowledge and expertise of the Youngsoft development team for designing, developing, testing, and deploying the all-inclusive website.
• Additionally, they also wanted to make it easier for all their existing customers and potential buyers to navigate through the site and view various sections such as the coverage options, covered medications, and choices of providers or hospitals in a hassle-free way.

Challenges For The Youngsoft Development Team

• SIHO was searching for an outsourcing development team who could help them to build a comprehensive website within their affordability and ensure that the necessary CMS (Center for Medicare and Medicaid Services) approvals were granted.
• The Youngsoft team had limited time to execute all the works perfectly and SIHO set a goal before the Youngsoft developers to make the website ‘LIVE’ for Member Enrollment from mid-October in 2020. The developers’ team had the objective to finish the task within the stipulated time.

Business Solution

The cloud consultants of Youngsoft proposed and designed an optimal infrastructure from the ground up, with a focus on delivering results to SIHO’s expectations. 

Important elements include:

• Designing the architecture leveraging the “Well-Architecture” framework principles within AWS.

• Utilizing an Amazon EC2 server that was provisioned with IAM roles for overseeing security protocols.

• Utilizing AWS (RDS) for enhanced performance of the application.

• SNS enabled getting time-critical messages through a “push” mechanism.

• Load Balancing for distributing the traffic among the servers.

• S3 for storing objects through a web service interface.

• Cost-optimization using a savings plan from AWS that provides for a full-upfront acquisition of anticipated resources.

• Incorporating CloudWatch Alarm which was leveraged for automation of Amazon Elastic Compute Cloud (Amazon EC2) Instance.

• Craft a cost-effective “blended development model” for the website design, build, test, and deployment, utilizing Youngsoft onshore as well as offshore team members working in close collaboration.

Technology Stack 

• AWS Services 

EC2, S3, RDS, SNS, Cloudwatch, VPC, Lambda, Certificate Manager (ACM), Load Balancer.

• Third-Party Services

PHP, Drupal, MySQL, Apache Web Server, Google API.

The Youngsoft team used the AWS or Amazon Web Service to build the MyTruAdvantage website. The Amazon Elastic Compute Cloud (EC2), Amazon Relational Database Service (RDS), Amazon Simple Storage Service (S3), Amazon Simple Notification Service (SNS) technologies, and other technologies were used to make the website a comprehensive one.

The specific reason for using the AWS technology is it is a combination of PaaS (Platform as a Service), SaaS (Packaged Software as a Service), and IaaS (Infrastructure as a Service). They helped to make it an easy-to-use website.

The Positive Impact

• With the help of the Youngsoft team, CMS approvals were granted to SIHO. They began their new member enrollment program in mid-October 2020 and the program became effective on 1st January 2021.
• The MyTruAdvantage website launching program for SIHO was especially remembered for its grand collaboration. Team Youngsoft has closely worked with SIHO’s internal advisory committee members and SIHO’s external consultants including NAYA Advisory Management Consultants, and Keen Studio. 

“Youngsoft provided clearly communicated and well-defined project management steps throughout the design, development, testing, and implementation phases of our new website. Youngsoft team members were technically supportive and exceptionally capable. It was a pleasure to collaborate with each member of their team”.

Rob Taylor
SIHO, Director of Technology Services & Security Officer

“Youngsoft was a very engaged team of professionals during our project. They were attentive to project requirements and delivered an excellent product. Their technical proficiency and project communication were also very good”.

Mike Clancy
SIHO, VP of Information Technology Service

“The Youngsoft team was very skilled and knowledgeable regarding AWS infrastructure and environment setup. The Youngsoft team easily walked new AWS users through the setup and coached them through the process over the phone. Youngsoft also provided late/early hour support far beyond regular business hours to meet client needs”.

David Nethaway Principal, NAYA Advisors

Client Overview 

Credit Acceptance Corporation (CAC) is one of the major auto finance companies in the USA. The client provides automobile loans and other related financial products. With a turnover of $1.4 Billion in 2019, the client is equipped in providing funding, receivables management, collection, sales training, and related services to automobile dealers.

• Headquarters: USA
• Website:https://www.creditacceptance.com/

• Credit Acceptance Corporation (CAC) approached the Yongsoft development team with a request to build a mobile application enabled with features like Push Notifications, Camera Controls, and image-uploading capacity.
• The Hybrid Mobile Application had to be capable of uploading images as well as displaying the images at Liferay Document Library.
• Credit Acceptance Corporation (CAC) wanted to create a ‘Proof of Concept’ for its clients (automobile dealers) with the purpose of developing a feasible business strategy.

• The prime challenge faced by Team Youngsoft is to build a ‘user-friendly’ mobile app.
• The application should be available in both Google Play Store and Apple App Store.
• CAC’s requisition was that the mobile app must be flexible for including menus in the future when the mobile app evolves gradually.
• Other than the customers, and potential financial product buyers; the company wanted to build the app as senior management friendly also.
• The easy-to-use mobile application must be useful for presentation purposes before the senior management with an effective time management facility.

• The Hybrid Mobile App was developed by using the Liferay DXP 7.0 EE (Enterprise Edition) platform. The benefit of using the Liferay DXP 7.0 platform was it simplified the app’s operating system.
• The team also inserted features like the Cordova plug-in, Ionic framework, and backend technology.
• The developers applied the ‘Hamburger Menu’ technology in the mobile app. The significance of the technology is it is an icon and when the icon was clicked, it displayed several side menus or navigation drawers. Inserting the ‘Hamburger Menu’ made the mobile app an effortless and easy-to-view way of looking at the options of various programs on the mobile device.

Technology Stack

Liferay DXP 7.0 EE (Enterprise Edition) 

The Youngsoft development team deployed the Liferay DXP 7.0 Enterprise Edition for Credit Acceptance Corporation (CAC) after making a proper assessment of the company’s business strategy. The enterprise edition worked well for a heavily modified portal like a large localization agency. The Enterprise Edition is supportive to make any kind of ‘later-updates’ which was a positive point for the auto finance firm.

The Cordova Plugins were installed by the Youngsoft team as they offered a JavaScript interface to the native components. The Cordova Plugins created connectivity among the native devices and platform functionalities of an app, for example, a Camera.

• The Youngsoft development team built up a hybrid mobile application with simple functions and easy-to-use features.
• The app was built within the budget limit stipulated by the automobile financial firm.
• The native hybrid mobile application which was developed on the Liferay DXP 7.0 platform along with a backend, was well managed by the financial service firm without any technical glitches.

The Focus Point

• The advantage of the native hybrid mobile application, built by Youngsoft’s development team, was that it was able to decrease development expenses and convenience in maintenance as well.

About Youngsoft Inc.

Youngsoft Inc. is an Information Technology Service and Product company founded in 1996 and headquartered in Metro Detroit, Michigan. For 28 years, Youngsoft has specialized in IT Consulting Services, Project Delivery, and Team Staffing for clients spanning the globe, ranging from startups to industry leaders. Youngsoft is always focused on the future, forming partnerships with other innovative companies and investing in emerging technologies to deliver visionary business solutions.

To learn more about the solutions we offer, and how we can assist you, write to us at communications@youngsoft.com

Client Overview 

Joyson Safety Systems is a global leader in mobility safety providing safety-critical components, systems, and technology to automotive and non-automotive markets. Headquartered in the USA, with a global network of more than 50,000 employees in 25 countries, the company is generating annual sales of about $6 billion.

• Headquarters: USA
• Website: www.joysonsafety.com

• The company was incapacitated to metamorphose and mutate for amplifying business.
• The broad spectrum of decision-makers was not able to ingress sales data which empowers them to envisage, scout for, and then summarize the data.
• The absence of a laid down process disabled the scope for fetching data from various sites and source systems.
• Analysis of gridlock or constriction, and simultaneously up-selling opportunities, was ineffective due to the lack of a well-defined procedure.
• A bonafide and appropriate system existed to generate reports based on sales data.

• Youngsoft provided a solution that helped in laying the foundation of subsistence across systems that generated, created, and published reports of Sales and Forecasts by Regions, Product lines. 
• The solution also showed the top 5 and bottom 5 customers by a margin, and the top 5 and bottom 5 customers by sales.
• Utilizing Power BI, Youngsoft built a system that represented an overview of sales and data.
• Processed ERP finance data from CSV files in FTP using SSIS package into a database, and produced ERP Sales Dashboard based on the processed data in a Power BI workspace.
• The Sales Dashboard was created to facilitate a Year To Date (YTD) drill down on the sales forecast.

Technology Stack

Power BI and SSIS (SQL Server Integration Services)

The Youngsoft development team applied the Microsoft Power BI technology to provide a simple solution for Joyson Safety Systems. The Power BI technology has several good features, for example, Common data model support, Hybrid deployment support, Cortana integration, and others. These Microsoft Power BI features have supported mobility safety and technology, allowing the company to fulfill all its requirements. 

Other than the Power BI technology, used for processing the ERP finance data, the Youngsoft development team utilized the SSIS technology. The SSIS or the SQL Server Integration Services technology is helpful for the completion of the data migration tasks. The SSIS technology is particularly supportive while working with the operational data warehouse. The SSIS-enabled database also supported the company’s cause of data integration from multiple sources.

• Elevated customer experience with superior analysis and transformation of their data granting a better platform to summarize, explore and visualize it.
• Validated appropriate processes to fetch the data from varied sites and sources.
• Supported in reviewing sales and forecast data based on regions, product lines, customer activities, margins, and durations.

The Focus Point

• It helped the organization save time and effort to collate data by providing rapid data with uplifting views.
• It also supported the potential and propensity of exploring, envisioning, and encapsulating data.

About Youngsoft Inc.

Youngsoft Inc. is an Information Technology Service and Product company founded in 1996 and headquartered in Metro Detroit, Michigan. For 28 years, Youngsoft has specialized in IT Consulting Services, Project Delivery, and Team Staffing for clients spanning the globe, ranging from startups to industry leaders. Youngsoft is always focused on the future, forming partnerships with other innovative companies and investing in emerging technologies to deliver visionary business solutions.

To learn more about the solutions we offer, and how we can assist you, write to us at communications@youngsoft.com

ACG Insurance has been voted as the Numero Uno (first ranked) company in 2020 in individual and also in the overall category in the Insurance Industry. They are in alliance with AAA as one of the insurance organizations, which is present across the USA. ACG is the second biggest AAA club in North America and presently has a wide reach of eleven states and the two-state territories serve more than nine million members.

• Headquarters: Michigan, USA
• Website: https://member.acg.aaa.com/

• ACG was eager to build an LMS or Learning Management System. Due to the lack of a proper learning system, the company was facing obstacles in its business expansion plans.
• The company was forced to spend extra dollars for gamification, opulent intercommunication, and other procedures due to the lack of an LMS.
• ACG’s main obstacle was the inclusion of a strong and quick experience with the customer that left an imprint on loyalty and a career path. With maximum client retention, the company was eager to hold its number one position in the US insurance industry.

• The Youngsoft developers’ team integrated a CAP (Consistent, Availability, and Partition Resistance) system in the existing Learning Management domain. The AEM or Adobe Experience Manager supported the CAP system to work more efficiently.

• The AEM-equipped CAP system made the task easy for ACG. The new user profiles were now gaining knowledge about the course and curriculum information directly from the organization’s Windows Network ID.

• The Youngsoft team built the new system to provide easy access for the users to the information associated with their group, work role, and business domain. 

Adobe Experience Manager or AEM was used by the Youngsoft team to develop the internal learning platform. With the help of the AEM technology, the insurance company started easily managing all the marketing content. Even the non-technical employees of ACG could easily handle the system.

The CMS or Content Management System was particularly useful for data centralization along with easy customization procedures. AEM was used as a software management tool for comprehensive content management by the insurance firm.

• The AEM-equipped Quick Load LMS could create an extraordinary performance by taking less than 5 seconds of page-loading time with 1500 existing pages for viewers at the same time.
• Youngsoft’s development team was able to increase the page-loading speed 3 times more than the previous state.
• A great User Interface (UI) and User Experience (UX) was introduced into the online Learning Management System. It raised the quality of content higher than it was before. 
• The LMS was created by keeping in mind the not-so-tech-savvy users and all the functionalities were kept in a simple form.
• A sprightly setup and initiation of the Learning Management System had both granted and authorized a customer to get users to the learning platform swiftly.

• Youngsoft developers built the LMS by complying with ACG’s requirements. The Adobe Experience Manager integrated CAP played a key role in the procedure.
• User Interface (UI) and User Experience (UX) were perfectly used to raise the quality of the content.   
• AEM made the learning platform an easy navigation tool for the employees of the insurance company.
• Effective and deft use of contemporary technology became the core of the LMS.

AEM technology helped in streamlining the website content management for a company to attain its requirements. The particular advantage that made AEM the preferred technology was its easy integration with other marketing tools, automation, scalability, and security. Youngsoft’s development team was an expert partner in implementing the AEM technology to enterprises as per their requirements.

Youngsoft Inc. is an Information Technology Service and Product company founded in 1996 and headquartered in Metro Detroit, Michigan. For 28 years, Youngsoft has specialized in IT Consulting Services, Project Delivery, and Team Staffing for clients spanning the globe, ranging from startups to industry leaders. Youngsoft is always focused on the future, forming partnerships with other innovative companies and investing in emerging technologies to deliver visionary business solutions.

To learn more about the solutions we offer, and how we can assist you, write to us at communications@youngsoft.com

Eastern Michigan University (EMU) is one of the oldest universities in the US and has a rich legacy of community resourcefulness amalgamated with intensive academic assets. This rich legacy gives it the reputation of a profound and paramount learning and research institution. In addition to 150 graduate programs, the university offers over 200 undergraduate majors, minors, and certificates to more than 20000 students.

• Campus Location: Michigan, USA
• Website: www.emich.edu

• EMU’s requirement was to sort out all the reports and data according to the government and university’s requirements.
• They also sought to install a range of filters while necessity-wise putting in order the data for universities and the government.
• The university administration asked the Youngsoft development team for plug-in software that could help to create the reports and view them in a hassle-free way.

• The Youngsoft development team preserved all the data on a new database on behalf of the university administration.
• They also created a pipeline from ETL (Extract, Transform, and Load) process till the final report creation.
• The team used the Pentaho ETL scripts for finalizing the report creation process.
• A foundation was built for viewing numerous reports on a monthly or annual basis that analyzed the demographic data of the current workforce.

Pentaho ETL Scripts, SAP BI

Reason to Use The Technology

The Youngsoft team used the Pentaho ETL scripts, and SAP BI for arranging the data on a new database. Pentaho is the business intelligence tool utilized for providing business intelligence solutions to the university administration. The developers’ team emphasized using the Pentaho tool as it is a simple and easy-to-use tool. Pentaho also offers a single package to work on a vast amount of data.

Apart from the Pentaho data integration process, the team also applied the SAP BI to make the EMU data arrangement successful. EMU possesses a huge amount of data and SAP BI helps by cleansing and storing the raw data and by presenting it in the form of reports, tables, and charts. Now it is easy to analyze the data whenever required by the university administration.

The Positive Impact

• A ready-to-use report obtaining structure for the university organization from a vast database.
• The software tools along with the filters help to find any report in a fraction of a second.
• A quick and easy procedure compared to data searching manually.

The Focus Point

• Team Youngsoft assisted EMU with ETL data processing to put together all the data and reports.
• The automated process created by the developers’ team facilitated a seamless way of handling all the data.
• Digitization of data and reports was created instantly without much manual effort.
• The university authority now has access to both students’ and employees’ data precisely.

About Youngsoft Inc.

Youngsoft Inc. is an Information Technology Service and Product company founded in 1996 and headquartered in Metro Detroit, Michigan. For 28 years, Youngsoft has specialized in IT Consulting Services, Project Delivery, and Team Staffing for clients spanning the globe, ranging from startups to industry leaders. Youngsoft is always focused on the future, forming partnerships with other innovative companies and investing in emerging technologies to deliver visionary business solutions.

To learn more about the solutions we offer, and how we can assist you, write to us at communications@youngsoft.com

About Youngsoft Inc.

Youngsoft Inc. is an Information Technology Service and Product company founded in 1996 and headquartered in Metro Detroit, Michigan. For 28 years, Youngsoft has specialized in IT Consulting Services, Project Delivery, and Team Staffing for clients spanning the globe, ranging from startups to industry leaders. Youngsoft is always focused on the future, forming partnerships with other innovative companies and investing in emerging technologies to deliver visionary business solutions.

To learn more about the solutions we offer, and how we can assist you, write to us at communications@youngsoft.com

Client Overview 

Kohler Inc. is one of the leading distributors of Bath and Kitchen fixtures globally. Kohler started in 1873 and is one of the few manufacturers in the U.S. that has a long history of translating its core values into action, ensuring consistency throughout the organization in everything it does. Kohler has impressed customers with their unique products, and in the 1960s, rolled out a host of products in bold new colors and shapes, that forever changed the face of the American kitchen and bath fixtures.

• Headquarters: Delhi, India
• Website: www.kohler.co.in

• Kohler wanted to attract the Indian clientele by updating its India website. The challenge was to increase revenue growth, and sales parameters, by digitizing the customer experience.
• The company wanted the website to be extremely user-friendly so that customers could easily navigate to locate the perfect product for their needs.
• Kohler was determined that the tech partner would have to be knowledgeable in utilizing Bloomreach Experience Manager (Hippo CMS).

• The Youngsoft development team built a results-oriented solution that could fulfill all of Kohler’s requirements.

• Youngsoft planned a unified integrated approach for all the digital campaigns by making a comprehensive and cohesive linking structure within the Kohler India website.
• The development team created a plan for updating content on various Social Media platforms to convey a consistent communications strategy. 

Technology Stack

 Bloomreach Experience Manager (Hippo CMS)

The Kohler India management was eager to have a development team with expertise in working with the Bloomreach Experience Manager (Hippo CMS). The benefit of using the software is it enables the users to create content for a good range of channels. It also facilitates the users to create a personalized approach for each customer.

The Youngsoft development team applied the technology for delivering personalized content to each of the Kohler India website visitors. Using the Bloomreach Experience Manager Open Source technique means it helped Kohler India management to understand the visitors’ behavioural patterns. The technology has provided them with a great source of data as well.

• Youngsoft provided a method to increase the traffic on the Client’s India website, which in turn facilitated increased productivity and revenue growth.
• Youngsoft’s UI/UX expertise helped Kohler to provide a much more robust customer experience.
• The new architecture supported the ability to process a high number of orders and requests, with no portal latency.
• Improved the ranking in the top 50 upwards and established thought leadership by page optimization.
• For easy management, Bloomreach was used, which contains both a frontend and a backend administration tool.
• A creative blog was incorporated to engage the user’s home page activity.

The Focus Point

• Youngsoft helped Kohler to create a ‘unified and completely integrated approach for all future digital campaigns by crafting a comprehensive and cohesive linking methodology, designed to simultaneously update content on social media, digital content, and the site itself.
• The new portal resulted in a dramatic increase in the traffic to the Kohler India Website.
• The Youngsoft team was awarded complete ownership of the website development process, thereby allowing Kohler to continue to concentrate its valuable resources on other important company goals.

About Youngsoft India

Youngsoft Inc. is an Information Technology Service and Product company founded in 1996 and headquartered in Metro Detroit, Michigan. For 28 years, Youngsoft has specialized in IT Consulting Services, Project Delivery, and Team Staffing for clients spanning the globe, ranging from startups to industry leaders. Youngsoft is always focused on the future, forming partnerships with other innovative companies and investing in emerging technologies to deliver visionary business solutions.

To learn more about the solutions we offer, and how we can assist you, write to us at communications@youngsoft.com

UOM (University of Michigan) is one of the oldest and leading public research universities in the US. It is home to more than 46000 students coming from 139 Countries and all 50 states in the U.S. The university offers doctoral degrees in the humanities, social sciences, and STEM fields (science, technology, engineering, and mathematics) as well as professional degrees in architecture, business, medicine, law, pharmacy, nursing, social work, public health, and dentistry.

• Campus Location: Michigan, USA
• Website:  www.umich.edu

• The challenge faced by the Youngsoft development team was maintaining the current Liferay DXP 7.0 EE (Enterprise Edition) based web portal of the university. 
• Delivering various Web Portal functional features accurately for the administration. 
• Providing UI (User Interface)/UX (User Experiences) services throughout the university.

• The Youngsoft team utilized various Web Portal functional features and UI/UX services for improvement purposes. 
• In the post-improvement phase, the university administration received good support from the web portal for running its day-to-day administrative works and business objectives smoothly.
• The Web Portal was integrated with several features like Content Management System, Latest News and Updates, Blogs and Events, Academic Calendar, Organizational Charts, and others for the university administration and students’ benefit. 
• The University of Michigan’s administration department had easy access to every employee’s details and profiles. 
• Both the staff and students of the university received immense benefits from the informative website.

The Liferay DXP 7.0 Enterprise Edition software was used by the Youngsoft team to meet all the requirements of the university administration. The Liferay DXP 7.0 software was simpler to use than all the previous Liferay software. 

The 7.0 version had a modularized core that helped the Youngsoft team to remove the part that was not required by the university administration. It helped in reducing the startup time as well as the memory footprint. As a result, the web portal became more efficient with improvement in performance.

The Positive Impact

Team Youngsoft accomplished all the tasks accurately that were provided by the University of Michigan authority within the stipulated time. The Liferay DXP software with 7.0 Enterprise Edition has more latest developer features that were not available in the previous Liferay versions. The advantages that made the 7.0 EE version unique are its Modular Development Paradigm, Powerful Configurability, Enhanced Reusability, and other features. 

The Youngsoft development team worked as an expert partner in implementing the Liferay DXP 7.0 technology in the educational institution as per its requirements.

About Youngsoft Inc.

Youngsoft Inc. is an Information Technology Service and Product company founded in 1996 and headquartered in Metro Detroit, Michigan. For 28 years, Youngsoft has specialized in IT Consulting Services, Project Delivery, and Team Staffing for clients spanning the globe, ranging from startups to industry leaders. Youngsoft is always focused on the future, forming partnerships with other innovative companies and investing in emerging technologies to deliver visionary business solutions.

To learn more about the solutions we offer, and how we can assist you, write to us at communications@youngsoft.com